This policy explains what personal data 7DAYSTORE collects when you visit or buy from 7daystoremy.com, why we collect it, and what control you have over it. We handle personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA).
Who we are
7DAYSTORE is an independent streetwear reseller operating in Malaysia. We are the data controller for the information described below. You can reach us through our contact page.
What we collect
- Order details: name, delivery and billing address, email address, phone number, and the items you bought.
- Account details: your username, email address and any details you save in your account.
- Payment information: we do not collect or store your card or online-banking credentials. Payments are processed directly by our payment provider.
- Support messages: anything you send us by form, email or WhatsApp.
- Technical data: IP address, browser type and pages viewed, collected automatically to keep the site secure and working.
How we use your data
- To process, pack, ship and track your orders
- To send order confirmations, dispatch notices and delivery updates
- To handle returns, refunds and customer support
- To detect and prevent fraud and abuse
- To improve the shop, our product range and site performance
- To send marketing emails — only if you have opted in
Marketing and newsletters
If you subscribe to our newsletter we store your email address with our email provider so we can send you drop alerts and offers. Every email includes an unsubscribe link, and you can opt out at any time without affecting your orders.
Cookies and analytics
The site uses small files stored in your browser to keep your cart and login session working, and to remember your preferences. We may also use analytics to understand which pages are popular. You can block or clear these files in your browser settings, but some parts of the shop — such as the cart and checkout — will not work correctly without them.
Who we share data with
- Our payment provider, to take payment securely
- Couriers and fulfilment partners, to deliver your parcel
- Our email and hosting providers, to run the site and send transactional email
- Authorities, where we are legally required to disclose information
We do not sell your personal data to anyone.
How long we keep it
Order and invoice records are kept for as long as required for accounting and tax purposes. Account and marketing data is kept until you ask us to remove it. Support messages are kept for up to two years.
Your rights
- Ask for a copy of the personal data we hold about you
- Ask us to correct data that is wrong or incomplete
- Ask us to delete data we no longer need to keep
- Withdraw consent for marketing at any time
- Limit how we use your data in certain circumstances
To exercise any of these rights, contact us through the contact page. We will respond within 21 days.
Security
The site is served over an encrypted HTTPS connection and access to order data is restricted to the people who need it. No system is perfectly secure, so please use a strong, unique password for your account.
Children
This shop is not intended for children under 13, and we do not knowingly collect their data.
Changes to this policy
We may update this policy as the shop changes. The current version is always published on this page.
Related pages
See also our Terms of Service and Returns & Refunds policy.